Privacy Policy for Bechaalany Debt App

Last Updated: January 24, 2026

Introduction

Bechaalany ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Bechaalany (the "App").

Information We Collect

Personal Information

• Account Information: When you create an account, we collect your email address and authentication credentials through Firebase Authentication (Google Sign-In, Apple Sign-In).
• Business Information: Business name and related details you provide.
• Customer Data: Information about your customers including names, contact details, and debt records.
• Financial Data: Debt amounts, payment history, receipts, and related financial information.

Automatically Collected Information

• Device Information: Device type, operating system, and app version.
• Usage Data: How you interact with the App, features used, and timestamps.
• Firebase Analytics: Anonymous usage statistics to improve app performance.

How We Use Your Information

We use the collected information for the following purposes:

1. Service Provision: To provide, maintain, and improve the App's core functionality including debt tracking, customer management, and receipt generation.
2. Authentication: To authenticate your identity and secure access to your account.
3. Data Storage: To store your data securely in Firebase Firestore cloud database.
4. Communication: To send you important updates, security alerts, and support communications.
5. Analytics: To analyze app usage patterns and improve user experience.
6. Legal Compliance: To comply with applicable laws and regulations.

Data Storage and Security

Firebase Services

Your data is stored using Google Firebase services:

• Firebase Authentication: Handles user authentication securely.
• Cloud Firestore: Stores your app data in a secure cloud database.
• Cloud Functions: Processes server-side operations.

Security Measures

• All data is encrypted in transit using HTTPS/TLS.
• Data at rest is encrypted by Firebase.
• Authentication is handled through secure OAuth providers (Google, Apple).
• Access to your data is restricted to your authenticated account only.

Data Location

Your data is stored in Firebase servers, which may be located outside your country of residence. By using the App, you consent to this transfer.

Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

1. Service Providers: With Firebase (Google) to provide cloud services.
2. Legal Requirements: When required by law, court order, or government regulation.
3. Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users).
4. With Your Consent: When you explicitly authorize us to share information.

Your Rights and Choices

You have the following rights regarding your personal information:

1. Access: You can access your data through the App at any time.
2. Correction: You can update or correct your information within the App.
3. Deletion: You can request deletion of your account and data by contacting us.
4. Data Export: You can export your data through the App's backup features.
5. Account Deletion: You can delete your account, which will permanently remove your data from our systems.

To exercise these rights, contact us at: support@bechaalany.com

Children's Privacy

The App is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Access and Payments

The app is free. There are no in-app purchases and no payment processing. We do not collect or store any payment information.

Third-Party Services

The App uses the following third-party services:

1. Firebase (Google): Authentication, database, and analytics
   Privacy Policy: https://firebase.google.com/support/privacy
2. Google Sign-In: Authentication
   Privacy Policy: https://policies.google.com/privacy
3. Apple Sign-In: Authentication
   Privacy Policy: https://www.apple.com/privacy/

Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account:

• Your data will be permanently deleted within 30 days.
• Some information may be retained for legal compliance purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date
• Sending you an email notification (if applicable)

Your continued use of the App after changes constitutes acceptance of the updated policy.

Request account and data deletion (Bechaalany Debt App)

If you want to delete your account and all associated data from Bechaalany Debt App, follow these steps:

1. Contact us using one of these methods:
   • Email: Bechaalanyconnect@gmail.com
   • From the app: Open Bechaalany Debt App → use "Contact Administrator" (WhatsApp or Phone: +96171862577)
2. Request deletion: Clearly state that you want your account and associated data deleted.
3. We will process your request within 30 days and confirm once your account and data have been removed.

Data we delete

When you request account deletion, we permanently delete:

• Your account information (email, name, profile)
• All business data (customers, debts, payment history, products, activities)
• Backups and stored copies of your data

Data we may keep

We may retain minimal information where required by law (for example, for legal or regulatory compliance). We do not use retained data for any other purpose.

Retention period

Deletion requests are processed within 30 days. After that, your data is no longer available in our systems.

Contact Us

Compliance

This Privacy Policy complies with:

• General Data Protection Regulation (GDPR) for EU users
• California Consumer Privacy Act (CCPA) for California users
• Other applicable data protection laws